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FAQ’s

Please find below the answers to our customers most frequently asked questions.
We hope you find what you are looking for however, if you don’t please click the link to contact us with your question/s and we will get back to you as soon as possible.

How much does delivery cost?
How long does delivery take?
Are my details secure and will they be kept private?
Can I return an Item if it is not suitable?
How do I return an Item that I bought from History’s Attic?
My order has not arrived. What do I do?
My order was damaged in transit. What do I do?
How do I place on order online?
I have items for sale…do you buy vintage items?

How much does delivery cost?

Postage within the UK is FREE for standard Second Class delivery. There are other delivery options available when you go through the checkout. If you require an order urgently please select the most appropriate option for your requirements or contact us to discuss your needs.

For full delivery information please click here

How long does delivery take?

We normally despatch items within 2 days of receiving an order but do try to get orders sent out faster than this. Each item is hand picked, checked and carefully packaged and wrapped to ensure it reaches you safely. You should allow a further 2-5 days for UK delivery and up to 5-10 days for international delivery. UK next day delivery is available on orders placed before 2pm (excluding Sunday and Monday delivery)

For full delivery information please click here

Are my details secure and will they be kept private?

At History’s Attic we will only use your details for the purpose that you provided them and we do not share them with any third parties.

For full details please view our Privacy Policy here

Can I return an Item if it is not suitable?

Yes, all of the items sold at History’s Attic are covered by our no quibble refund policy; please click here for our full returns policy.

How do I return an Item that I bought from History’s Attic?

Returning an item to us is simple. See our full returns policy here

My order has not arrived. What do I do?

If your order has not arrived within the specified timeframe, please contact us and we will be of assistance to you. Click here to find more information.

My order was damaged in transit. What do I do?

We take great care when we package orders for dispatch however sometimes accidents do happen that we cannot control. If you find that your order has been damaged in transit, we will sort this out for you, please click here for full information and to contact us regarding this.

How do I place on order online?

Placing an online order with History’s Attic is simple. Just click the ‘Add to Basket’ button at the bottom of the item that you wish to order. When you have finished shopping click the ‘Checkout’ button tab or on your basket. For full details on how to use the shopping basket and checkout click here

I have items for sale…do you buy vintage items?

If you have clothing or accessories that you wish to sell, which pre-date the 1990s please email info@historysattic.co.uk with as much information as you can on sizes, condition and price. It would also be useful if you could send us a picture/s. Once we have received your enquiry we will get back to you as soon as possible normally within two working days.